Logging in

Logging in

Your administrator gives you the address of your Mocca site and a user account. Open the address in a browser and log in with your email and password.

After you log in, add one of these paths to the site address to go straight to the screen you need:

Path Opens Use it for
/crm Frappe CRM Looking up and editing contacts day to day
/app The Desk Orders, attendance, events, Mocca Settings, lists, reports and administration
/helpdesk Helpdesk Answering visitor tickets
/insights Insights Charts and dashboards

For example, if your site is https://mocca.example.com, the CRM is at https://mocca.example.com/crm.

You only see the screens and records your role allows. If a page says you are not permitted, ask your administrator.

Forgot your password

On the login page, click Forgot Password? and enter your email. Frappe sends a reset link. If no email arrives, ask your administrator to reset it from your user record (see Users and roles).